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Privacy Policy

Last updated: August 2026

This Privacy Policy explains how OPTIFLO APPS LTD ("Repwyn", "we", "us", "our") collects, uses, and protects information when you use repwyn.app and my.repwyn.app (together, the "Service").

Repwyn is a business-to-business product. It is not intended for use by individual consumers, and this policy is written on that basis.

1. Who we are

OPTIFLO APPS LTD Company number: 17284323 Registered office: SIU Offices, 4–6 Greatorex Street, London, E1 5NF, United Kingdom Contact: support@repwyn.app

We are the data controller for the information described in this policy, except where stated otherwise.

2. What we collect

Account and business information. When you or your business signs up, we collect your name, business name, work email address, and any details you provide during checkout or onboarding.

Billing information. Payments are processed by Stripe. We do not store your card details ourselves. We hold a reference to your Stripe customer and subscription records, your plan, location count, and billing status.

Service usage data. Once your account is provisioned, your day-to-day use of the review and reputation platform happens on my.repwyn.app, which runs on MoreGoodReviews (MGR) infrastructure under our whitelabel agreement. Review content, customer contact lists you upload, and platform usage within that application are held by MGR on our behalf, not by us directly.

Website analytics. We use Google Analytics and the Meta Pixel on repwyn.app to understand how visitors find and use our marketing site, and to measure the performance of our advertising. This may include your IP address, browser and device information, pages visited, and referral source. See our Cookie Policy for details and how to opt out.

3. How we use this information

We use the information above to:

  • Create and provision your account with MGR under the Repwyn brand
  • Process payments and manage your subscription
  • Send transactional emails, such as purchase confirmations, via Resend
  • Provide support and respond to enquiries
  • Understand and improve our marketing site and checkout flow
  • Meet our legal and accounting obligations

We do not sell your information to third parties.

4. Who we share it with

We share information with a small number of service providers who process it on our behalf:

  • Stripe, for payment processing and billing
  • Resend, for transactional email delivery
  • Supabase, for hosting our own customer, subscription, and provisioning records
  • MoreGoodReviews (MGR), the underlying platform provider, for delivering the review and reputation management service itself

Each of these providers only receives the information needed to perform their function. We do not share your information with advertisers beyond the aggregate, non-identifying data Google Analytics and Meta provide back to us.

We may also disclose information if required by law, or to protect the rights, property, or safety of Repwyn, our customers, or others.

5. Where your information is held

Our own records are held with Supabase. Our service providers, including Stripe, Resend, Google, and Meta, may process data outside the UK, including in the United States. Where this happens, we rely on appropriate safeguards such as Standard Contractual Clauses or an equivalent adequacy mechanism.

6. How long we keep it

We keep account, subscription, and billing records for as long as your account is active, and for a period afterward as required for accounting, tax, and legal purposes, typically up to seven years. Provisioning logs are kept for audit and support purposes.

7. Your rights

If you are located in the UK or EEA, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data, subject to our legal retention obligations
  • Object to or restrict certain processing
  • Request a copy of your data in a portable format

To exercise any of these rights, contact support@repwyn.app. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ico.org.uk).

8. Changes to this policy

We may update this policy from time to time. If we make material changes, we will notify account holders by email or via a notice on repwyn.app.

9. Contact

Questions about this policy or your data can be sent to support@repwyn.app.